CCIA is paying close attention to the incoming information and public health updates regarding COVID-19. As the situation evolves, please be assured that CCIA is prepared to conduct business as usual via our well-established systems and processes. The Canadian Livestock Tracking System (CLTS) and the MOBO APP were created for your convenience, to assist with your traceability needs.
Our webstore, tags.canadaid.ca, is your one-stop, digital shop for all things tag related. Tags are shipped directly by mail, saving you a trip to the store. Our Client Support Representatives are available toll-free at 1-877-909-2333 and email at firstname.lastname@example.org. If you have any issues connecting with our toll-free line, please call the office directly at 403-275-2083.
The CLTS Resource Center is there to provide you with instructions on how to use the CLTS and the MOBO app. You can send your requests by email to email@example.com, and a Client Support Representative will provide services as timely as if you were calling.
We understand this is a time of concern for many Canadians. CCIA offers traceability tools available from the comfort and safety of your own home. Please contact us directly if you would like assistance using any of our digital services.
Call Centre Hours: The Call Centre hours of operation are 7 a.m. to 5 p.m. (MT) from Monday to Friday.